Shipping & Returns

Shipping

All in stock items are shipped within 1-3 business days after your order is placed. If an item is not in stock, you will be notified as soon as possible. When your order is prepared for shipping, you will be notified via email with a UPS tracking number. Currently we are shipping only within the United States. If you need expedited shipping please email info@shoesonking.com  or call 706-504-3532.

Returns

All sale merchandise is FINAL SALE.

Merchandise must be returned within 14 business days for refund or exchange in original shoe box in original condition. New unworn merchandise will be refunded in original payment form less shipping and handling.

How to return

A pre-paid, pre-addressed UPS return label is included in your order. You will receive notification via email when your return has been processed. Original shipping charges will not be refunded.

If you receive an item that is defective, damamged or incorrect, you must notify us via email within 5 business days of receiving the merchandise. Please keep the original box and packing materials in the case of damage.

Exchanges

If you would like to exchange an item, please contact us via email at info@shoesonking.com. Exchanges are subject to availibility and must meet all critieria for an acceptable return.